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Tour the dashboard and navigation

Read the dashboard’s ACH volume and status cards, change the date range, and switch stores safely.

Before you begin

Who can use this
All Quickvee Pay dashboard users
You'll need
  • Access to at least one Quickvee Pay store
  • A known reporting period to review

Read the Dashboard

  1. 1

    Set the reporting period

    Use Today, Last 7 days, Last 30 days, This Week, This Month, or the displayed custom date control.

    Quickvee Pay screen showing how to set the reporting period
    The highlighted area shows where to click.
  2. 2

    Read Sales Volume

    Compare Total ACH Volume, ACH Debit, ACH Credit, and Total Disputes. ACH Debit is labeled money coming in; ACH Credit is labeled money going out.

    Quickvee Pay screen showing how to read sales volume
    The highlighted area shows where to click.
  3. 3

    Read Payment Status

    Review the Pending, Processing, Settled, and Returned amounts and transaction counts for the selected period.

    Quickvee Pay screen showing how to read payment status
    The highlighted area shows where to click.
Quickvee Pay Dashboard with date controls, Sales Volume cards, and Payment Status cards
The dashboard summarizes direction and status; use the detailed pages to inspect individual records.

Move to the underlying work

  1. 1

    Switch stores before acting

    Open the selector at the top of the sidebar, search when necessary, and choose the intended store.

    Quickvee Pay screen showing how to switch stores before acting
    The highlighted area shows where to click.
  2. 2

    Open a detailed page

    Use Transactions, Deposits, Returns, or Disputes when you need to review individual records behind a dashboard total.

    Quickvee Pay screen showing how to open a detailed page
    The highlighted area shows where to click.
  3. 3

    Open developer Documentation

    Use the account menu and choose Documentation to open the API guides and reference.

    Quickvee Pay screen showing how to open developer documentation
    The highlighted area shows where to click.

You're done when

The active store and reporting period are correct, and you know which detailed page to open for the metric you are reviewing.

Common fixes

  • If all cards show zero, try a wider period and confirm that the selected store has ACH activity.

  • If a status total and a list do not appear to match, duplicate the date and status filters on the detailed page.

  • If the wrong store was selected, stop before creating a payment and switch stores first.

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